Privacy Policy

Effective Date: August 2024

Introduction

Welcome to fastnvq.co.uk. UPGRADE TECHNOLOGY, RECRUITMENT & TRAINING SOLUTIONS LIMITED (“we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, fastnvq.co.uk, and use our services. Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site.

Information We Collect

Personal Data

We may collect personal information that you voluntarily provide to us when you register on the website, place an order, subscribe to our newsletter, fill out a form, or otherwise interact with us. This information may include:

  • Name
  • Email address
  • Mailing address
  • Phone number
  • Payment information
  • Other personal details you choose to provide

Usage Data

We may also collect information automatically when you visit our website, including:

  • IP address
  • Browser type and version
  • Operating system
  • Referral source
  • Pages visited and time spent on each page
  • Other usage data

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

How We Use Your Information

We use the information we collect in the following ways:

  • To provide, operate, and maintain our website and services
  • To improve, personalize, and expand our website and services
  • To process transactions and manage your orders
  • To communicate with you, including responding to your inquiries and sending newsletters
  • To send you promotional information, such as marketing emails (you can opt-out at any time)
  • To find and prevent fraud
  • To comply with legal obligations

How We Share Your Information

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information except as described below:

  • Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
  • Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
  • Legal Requirements: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.

Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. 

Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

  • The right to access: You have the right to request copies of your personal data.
  • The right to rectification: You have the right to request that we correct any information you believe is inaccurate.